Warranty Extension | Esco Lifesciences

Warranty extensions may be purchased either at the point of sale or at any time during the warranty period, provided the equipment remains under warranty

		Best Value
	Extended Warranty	Extended Warranty Plus
Corrective Repair Services
On-Site Breakdown Call Response	3-5 work days	2-3 work days
Repair Transport & Labour	✓	✓
Repair Parts	✓	✓
Repair Consumables	Full Charges Apply	15% Discount
Shipping / Courier of Repair Parts & Consumables where applicable	10% discount	✓
Preventive Maintenance
Pre-Scheduled Annual Testing & Preventive Maintenance	Full price	✓
Maintenance Kits*	10% discount	✓
Software / Firmware Upgrade (where required)	✓	✓
Detailed PM Service/Testing Reports	✓	✓
Value-Added Services
Ad-hoc Spares & Consumable Purchase	Full Charges Apply	15% discount
Adhoc Decontamination (for BSC only)	10% discount	15% discount
Additional Adhoc Services	10% discount	15% discount
Qualification Services - IQ/OQ	10% discount	15% discount
On-Site User / Product Training	10% discount	15% discount

* subject to availability

Service coverage may vary depending on geographical location. Please consult your local Esco representative for detailed service availability in your area.
Response times for breakdown calls may differ based on country or location. For specific service details in your region, please contact your local Esco representative.
Esco’s obligation to respond to breakdown calls may be nullified due to restricted access to certain buildings, rooms, or geographic areas.
Maintenance kits are available only for products explicitly designated by Esco as eligible for such kits.
The shipping method for parts will be determined at the discretion of the local Esco representative responsible for services in your area.
Ad hoc decontamination services are offered exclusively for Biological Safety Cabinets (BSCs) and only when expressly recommended and authorized by Esco.
All parts replacements must be approved and recommended by Esco prior to installation.
Parts associated with Variable Air Volume (VAV) systems or ducting are not covered under warranty or service agreements.
All service-related packages apply exclusively to standard units. For customized units, please consult your local Esco representative for additional information.