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Defect Form Request

› Services › Defect Form Request

SECTION 1: Customer Information

SECTION 2: Delivery Information
If a response from Esco is required to troubleshoot the problem, and parts are not immediately being requested, leave blank. If parts are available locally to resolve issue, please do not request for immediate shipment.
The limited warranty covers parts only and not transporation or insurance charges

SECTION 3: Problem Information
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Please specify the date and time if available. Time will default to 00:00 if not provided.
Select all that apply. At least one option is required.
Select all that apply. At least one option is required.
Select one only if confident; otherwise select "Unknown"
Important: Please provide attachment(s) of the defect item(s). Else, please click the box N/A. Upload only maximum of 10 attachments and should not exceed 10mb each. Accepted file formats: png, jpeg, jpg, webp, svg, xls, xlsx, doc, docx, pdf
Product Name/Item Code Quantity Actions
No available Parts
Provide as much detail - if possible provide actual item codes