To get reliable PCR results, it is important that the following are ensured in thermal cyclers: temperature accuracy, uniform temperature across the block, minimal overshoot, and accurate hold time.
For your equipment to work optimally, regular testing and maintenance should be done at least annually. During performance testing, Esco conducts physical checks on the unit and calibrates the temperature display. The performance testing is conducted based on manufacturer’s specification.
Esco provides customers Installation Qualification/ Operation Qualification (IQ/OQ) protocol of our products. Esco can also perform these services directly on behalf of its customers or arrange them through independent approved local certifiers. The availability may vary from country to country and region to region. Also, Esco can train customer employees to perform IQ / OQ.
This procedure includes cleaning of sample well and hot lid, checking of controls and display, checking of hot lid knob — all necessary for optimal functioning of the unit.
Troubleshooting and Parts Replacement
Esco provides replacements for consumable elements as well as any components that might fail while the product is in service.
Validation and Certification
Services include validation of temperature accuracy, uniformity and hold time. This is to ensure that PCR programs you setup on the instrument can be reliably performed. Temperature mapping is performed to check if set temperature is within the acceptance criteria. It is recommended that the thermal cycler be validated and certified yearly.